Banks, credit unions, law firms, and equipment dealers — read how HR teams across every major industry took verification requests off their plate.
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"On an average day, we would get upwards of 15 written requests, with each one taking as much as 10 minutes to complete."
Ten HR teams, one common problem — and the time they got back.

"On an average day, we would get upwards of 15 written requests with each one taking as much as 10 minutes to complete…"
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For nearly 100 years Seacoast Bank has served Florida residents. That kind of growth takes dedication, determination, and time — and time was in short supply…
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People were waiting — on a home loan, on investment updates, on a job offer. Emprise wanted to shorten those waits without lowering their service standard…
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Alta's HR department was fielding requests by phone, email, postal mail — and even by fax…
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"We typically receive as many as 15 requests each week — a couple of hours a week just reading, completing, and sending back communications…"
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"We were handling all benefits in-house across nine offices. It was a lot — the verification requests alone were disruptive to our ongoing work…"
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Regulations and process are central to everything Southern Star does. Anything that disrupts them affects thousands of customers — and anything that streamlines them helps the bottom line…
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TEC found their success depended on speed. Reaction and delivery times drove growth — but the speed of their HR team was what set everything in motion…
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"We never really recognized we had an issue. We were doing all of the verification requests manually — with about 600 employees you can imagine it became very time-consuming…"
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Focus was the problem. With over two hundred employees across two business centers and home offices around the country, it became difficult…
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